Time Equals Money–How to Get More of it in Your Home Warranty Process
There are only so many hours in a day. We all sometimes wish there were more. And there’s only so much you can get done shuffling emails and files around in your computer, or scanning the newly received paper documents, or sifting through stacks of paperwork to find that file your team member needed a copy of… or, searching for that note someone texted you three days ago.
Your warranty team has very specific challenges that, to be honest, take a lot of time to manage. Whether it’s sharing files, sending emails, or searching for stuff.
Dream Big–What if There was a Better Way?
We all dream about the easy life, but that just isn’t how the warranty process works. But, can it be? We’ve all witnessed the app boom over the last 10 years… literally millions of apps have flooded the market. Similarly, internet-based software has taken huge leaps, which have created hundreds of internet-based software solutions, greatly improving business processes.
One such software is Tikit, a home warranty management software that makes it easy for warranty teams to fulfill their requests.
Tikit hails a handful of helpful features that address the biggest challenges for home warranty managers, such as:
- A single, organized Dashboard – everyone in your team can log into the secure dashboard and view all repair tickets, include all photos, files, communications, notes, and statuses of repairs. Admins can easily assign each ticket to a team member.
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Communication built into the Dashboard – Tikit allows your team to email or text your customer straight from the dashboard. All communications are saved in a list for easy review.
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Saving and Sharing Files – within each repair ticket, you or your team members can upload and share files. You can also email these files from the Communications tab.
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Automated Homeowner Approval – when your repairs are done, Tikit has a built-in customer approval process. All you have to do is click a button. Tikit emails a secure link to the customer, which they can click to digitally sign on Tikit’s approval page.
And the best part of this is, the dashboard is internet-based, so your team can access it anytime, anywhere, and from any device. View notes, check statuses, snap a photo with their phone and upload it.
Goodbye Frustrations, Hello Time
By moving the warranty process into an easy-to-use Internet-based framework with robust features – designed specifically for the warranty process – we calculate that Tikit will reduce your time commitment by 20%, and, well, just make you happier. We’ve all heard that time equals money, but money doesn’t equal happiness. However, with Tikit you can have your cake and eat it too.